How can we help?
Start with the links below, which answer most of what people write in about. If yours is not there, every way to reach a person is on this page.
Talk to a person
Send us a message
Tell us what happened and we take it from there.
- 1A person reads your message, not a bot.
- 2You get a reply within 1 business day, sooner on weekdays.
- 3Anything needing a repair, refund, or replacement, we arrange for you.

Questions we get a lot
Returns, warranties, and repairs, answered before you have to ask.
Visit us
Collect an order in person, hand a return back over the counter, or bring something in to be looked at.


